Use Forwarded instead of called Subscriber

[schemberg]

Hi,

our users complain about the following scenario:

User Peter is on holiday and forwards all calls to his colleague Tom. When the Tom forwards to Unity (4.03 SR1) and a caller calls Peter he will be forwarded to Unity, but to Peter's greeting, the message is in Peter's Exchange-Account.

Is there a chance to change this behaviour? Best would be to send the caller to Tom's greeting and have the message in Toms' account.

Thank for your help

Axel

[kechambe]

The TSP always uses the first forwarding station for forwarding data. You can use extensions remapping if you need to change the forwarding station. Check out:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_configuration_guide_chapter09186a0080086fcf.html

Thanks,

Keith

[schemberg]

Hi Keith,

thank you for your reply.

It is not changeable, that the TSP uses the last forwarding station, right? (That was what I want to do).

I had a look at the mapping document, but just mapping would not solve my problem.

Kind regards,

Axel