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User Name Change, need to preserve saved voicemails

tarkinkl1
Level 1
Level 1

Happy New Year! We are using Unity 4.0, without unified messaging, and I have a user who remarried and need to change her name. Is there any way to move old voicemails from the old name mailstore to the new one? Thanks!

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

Not entirely sure what you're asking here - what does a name change have to do with the mailstore move? Why not just change the name in AD and leave it at that? Or am I missing something...

Sorry, my post was extremely vague. My problem was that I couldn't find anywhere in Unity to change the "exchange alias". I've now changed that in AD.

Thanks for your reply!