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Viewmail is not recognizing voicemail messages

Isael Laliberte
Level 1
Level 1

I currently use Outlook 2013 with viewmail 10.0.1.1.  We are on Unity Connection 8.6.2 with Office365 as Unified Messaging service. 

 

When I open a voicemail message from outlook, viewmail is not recognizing it as a voicemail.  It look like a normal email with a .wav attachment.

 

As anyone seen this before ?

2 Replies 2

Ray Barth
Level 1
Level 1

Was this ever resolved?  Having the same issue.

No that was not resolved, but frankly I didn't put too much effort into it! ;)

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