VM subject line in Notes

[Erik Peterson]

We have Unity 4.0(5) unified with Notes 6.5 When an outside caller leaves a vmail, the subject line in Notes gives the caller ID, including the number.

When an inside user leaves a vmail, it only lists the user's name in Notes subject line, not the extension.

Can we get the extension to be included?

[lindborg]

There's no customization of subject lines in 4.0(5) - for Unity 4.2(1) we added the option to configure all the subject lines and include whatever information you want on messages from all sources (including extension and name and calling number). You can check out the details in the training video for the subject line customization feature on the 4.2(1) TOI page:

http://www.ciscounitytools.com/TOI_Unity42.htm