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f-vanryckeghem
Beginner

Cisco Unity - schedule granularity

Hello,

Just a small question to ask if it is possible to have a granularity of a quarter ( 15 minutes) in Unity.

My customer has opening hours which are not segments of thirty minutes ...

Regards

Frederic

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lindborg
Cisco Employee

Assuming you're on 4.0(x) you can use Audio Text Manager to do 15 minute schedule granularity - you can get the latest ATM for 4.0(3) or later here:

http://www.ciscounitytools.com/APP_AudioTextManager403.htm

Under the file menu, you'll see a "veiw schedules" option that lets you edit existing schedule to 15 minute chunks.

Be aware that if you make changes to the schedule in the SA, it will force it back into 30 minute chunks, so be careful about that.

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