I am renewing the Smartnet for my company but when i looked at my quote from my vendor, it raised a few flags. To me it looks as though they are quoting both old SKU's and the new replacement SKU's for my licensing. My question is which licensing should I use if I am planning on upgrading my CUCM and Unity to 10.5 (I know the license model changes to UWL). I opened a ticket with licensing but was informed that they were not the best resource to answer this question.
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Thanks in advance-
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If this is normal, then I appreciate your quick response. I just wanted to make sure I had the right support in the quote.