04-24-2017 09:31 AM - edited 03-19-2019 12:22 PM
I am renewing the Smartnet for my company but when i looked at my quote from my vendor, it raised a few flags. To me it looks as though they are quoting both old SKU's and the new replacement SKU's for my licensing. My question is which licensing should I use if I am planning on upgrading my CUCM and Unity to 10.5 (I know the license model changes to UWL). I opened a ticket with licensing but was informed that they were not the best resource to answer this question.
Item Name Quantity
UCM-9X-ENH-UCL xx
UCM-9X-VM-UCL xx
UCM-9X-ESS-UCL xx
UCM-9X-BAS-UCL xx
UCM-9X-UCL-ENH xx
UCM-9X-UCL-ESS xx
UCM-9X-UCL-VM xx
UCM-9X-UCL-BAS xx
Thanks in advance-
Vince
Solved! Go to Solution.
04-24-2017 09:35 AM
If you are renewing this is normal because you are purchasing support for the version you are currently on.
It would show 10.x or 11.x etc if you upgraded using the PUT tool.
04-24-2017 09:35 AM
If you are renewing this is normal because you are purchasing support for the version you are currently on.
It would show 10.x or 11.x etc if you upgraded using the PUT tool.
04-24-2017 03:50 PM
Marcus-
If this is normal, then I appreciate your quick response. I just wanted to make sure I had the right support in the quote.
Thanks-
Vince
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