Jabber voice 9.x with call manager 8.5 One way Audio issue.

[renji joy]

Hello Team,

We having an issue with Jabber voice 9.x with call manager 8.5.

while we are calling from outside through vpn connect  there is one way audio issue.ip phone user can hear the audio from the jabber user.

But opposite side there is no audio.Also we are not able make the call from the ip phone (Desk phone).

Thanks in Advance

[renji joy]

Added

we are using Android Samsung S4 

[renji joy]

Hello,

We have found that while try to connect from 3g or different network I’ve found that the Cisco Jabber Voice is using the 3g or Wifi interface IP address to register into the CUCM instead of the tunnel interface IP address.

As a result, the phone is registered but there is one way audio for all calls.

Is there any possibility to force the ip address of an application or the phone? Any ideas any workaround?

Any Suggestions

[renji joy]

Hello Team,

Is there any solution for the same...

Thanks in Advance