09-27-2011 06:58 AM - edited 03-19-2019 03:41 AM
When you have one box that has multiple users that can access it, is there a way to limit the access to the box to one user at a time? I can't find where or if this is even an option to do.
09-27-2011 07:03 AM
Hi Chris,
Are you using Unity or Unity Connection? Can you also specify the version?
I doubt there is any such way to prevent simultaneous access to a mailbox, but I can double check it for you.
HTH!!!
Regards,
Saurabh Agnihotri
09-27-2011 07:09 AM
Cisco Unity 7.0
Never been asked this before, but wanted to check to see if that is an option... don't think so, but still wanted to ask.
Thanks, Chris
09-27-2011 07:17 AM
Just confirmed that it is not supported.
Refer to the following thread:
https://supportforums.cisco.com/thread/312369
Jeff Lindborg says:
"Neither Unity or Connection are designed for multiple users accessing the same mailbox at the same time - neither system "locks" mailboxes so you will always have windows for those types of issues (i.e. someone marks a message read right before another user goes to hear it). This is not a supported scenario in either product line and never has been."
Hope that helps.
Regards,
Saurabh Agnihotri
09-27-2011 07:13 AM
Hi Chris,
There's no way to limit concurrent mailbox access.
Brad
09-27-2011 07:18 AM
Thanks Brad, I did not think so. Thanks for your feedback.
Chris
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