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Unity 4.0.4 UM with CCM 3.3.4 sr2

Hiep Tran
Level 1
Level 1

I just built a Unity Server with 4.0.4 with all the recommended OS updates. Unity comes up fine and shows that it is running. I can launch the Tools Depot and do Bulk Edits and Imports. However, I cannot launch the SA web page. IE returns an error of "HTTP 500 Internal Server Error". I have checked IIS to make sure that it was running and all the services look like they fine. Has anyone seen this before?

1 Reply 1

Hin Lee
Cisco Employee
Cisco Employee

Have you tried to restarting WWW service?

Please go through this doc:

"Cisco Unity SA Troubleshooting Guide"

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801ba0ef.shtml

"Restoring Cisco Unity SA, AA, and Status Monitor Web Pages"

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a00801040be.shtml