I am in the process of upgrading from unity 4.0.5 (connected to lotus notes) to unity connections 7.1.3. We will be using unity PCS and inbox. We are looking to see if anyone else has used or found any cisco applications that we can install on the user's desktops to notify them of new messages (even something as simple as a pop up window). We do not want to use Imap to lotus notes client. Also all of our user's have Blackberries or Iphones and we would like for them to receive or get notified on them of voice mails. Currently the limitation that i am finding is the current version of callmanager we are running (4.1.3sr8). I know cisco presence offers some of the items we are looking for but will not work with our CCM. If anyone has run into this or had success with a cisco or third party appliction can you please share.
Unity Connection has message notification options built into the application that do not require desktop plug-in install, 3rd party applications, and function independently of CUCM. You have a variety of options which you can offer. They ware below:
Phone (Home, Mobile, or Work)
SMTP (email notification)
These are independent of IMAP as well as PCA and Unity Inbox.
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Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...