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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Enthusiast

Unity Connection Message Archiver Message file format

Hey Community

 

When archiving messages using Unity Connection Message Archiver tool, individual message includes timestamp on the file name on AM/PM format but without any AM/PM symbol.

 

Does someone knows if is possible to change timestamp on file name to military format (24h) or to include an AM/PM on file name?

 

Thanks

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Accepted Solutions
Cisco Employee

Re: Unity Connection Message Archiver Message file format

Looks like it could have been an expired license code still be used for some of the Chilkat software components (3rd party binaries used for construction of EML files from parts that come into play using CUMI) - I just ran a test against our front system and the updated license codes look to be working - I'm getting eml files constructed for all mailboxes.

I put 1.0.16 with the updated binaries and unlock codes on the temporary download page here: http://www.ciscounitytools.com/Temp/

Let me know if that works for you and I'll move it to the main download page.

6 REPLIES 6
Cisco Employee

Re: Unity Connection Message Archiver Message file format

I assume you're talking about the GUI version of the Message Archiver? That one is a few years old and I'm planning on retiring it.
The CLI version has a lot more features, is faster and handles things like delta backups cleanly and the like - also, the time/date format in the file name is already in 24 hour format.
http://www.ciscounitytools.com/Applications/CxN/MessageArchiverCli/MessageArchiverCli.html
Enthusiast

Re: Unity Connection Message Archiver Message file format

Hi Jeff

 

In our scenario we have to use CUMI (https transfer). MessageArchiveCLI with CUMI option does create user folder but does not transfer the message files even do it finish successfully. The old version does transfer the files.

 

Any ideas?

 

Thanks

Cisco Employee

Re: Unity Connection Message Archiver Message file format

Hmmm... the last time I tested the -h option to use CUMI instead of IMAP secure connections with the CLI option it pulled messages out fine.  It's not a common option since it's of course much slower than IMAP.

 

I'll have to look at it later today when I get a chance and follow up.

Enthusiast

Re: Unity Connection Message Archiver Message file format

Thanks Jeff!

 

Please, Let me know how it goes :)

 

Alex

Cisco Employee

Re: Unity Connection Message Archiver Message file format

Looks like it could have been an expired license code still be used for some of the Chilkat software components (3rd party binaries used for construction of EML files from parts that come into play using CUMI) - I just ran a test against our front system and the updated license codes look to be working - I'm getting eml files constructed for all mailboxes.

I put 1.0.16 with the updated binaries and unlock codes on the temporary download page here: http://www.ciscounitytools.com/Temp/

Let me know if that works for you and I'll move it to the main download page.

Enthusiast

Re: Unity Connection Message Archiver Message file format

That was quick :)

 

Thank you, Jeff!!

 

Working

 

Alex

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