I am upgrading from Unity 4.2 to 5.0 with new hardware. The new box is up and running fine. I am able to move users to the new box, however the moved users voicemail does not come up with a caller. Both boxes are using the same pilot number, but the new box has new "internal" voice mail ports. If I move the new voice mail ports up in priority, then the moved users work, but the old users don't... thoughts?
. You also have to delete users off the old unity prior to importing them on the new server. I'm assuming you are using exchange as a VM store. be sure to select the new integration on the subcriber template prior to importing
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...