Is there anyway to still recording calls if the QM Server is unavailable and when come online again start to uploading the recordings??Actually if the server is down, the call is not recorded.CUCM 8.6UCCX 8.5QM 8.5
Hello everybody, i have a license for CPI 1.1, i need install it, but at download page there is no such version, just CPI 1.2, where can i download 1.1 version? This license was bought three months ago.Thank you.
Hi everyone, i have a question about HA Licensing... 1. I already have an installation of UCCX 7.0 Premium, with the needed Seats.2. I'm buying ESW and UCSS to upgrade the software to an early version.3. I'm buying another MCS 7816-I5 to have HA.4. T...
hi, what type of external storage do u recommend?% of Calls 10,000Concurrent Users: 8 (Total 15)% of call time: 4minDays of week working: 7Months to save: 24My math show me that i need around 900GB.Thank you!
Hi guys, i understand about QM licensing and named users, this are for Recording voice only and archive, but what about CR Licensing? what enable it? i understand that this enable Search function and Playback... but this must be QM Seat = CR Seat? o...
Thank you Rob, i found this linkhttp://www.cisco.com/cisco/software/release.html?mdfid=284206374&release=NCS%201.1.1&flowid=30982&softwareid=283927263I started the download.
Oh i see, CR is have less enabled features than QM, then is fine, i have the right number of QM so i dont need CR then. Last question, the search feature on CR, QM have this too or something similar feature?