Hi,Are you able to reproduce this problem? Any idea what triggers it? Has it happened to any cameras >1 time?I agree a TAC engagment would be beneficial, especially if the issue also happens running 2.1.6 firmware (in order to rule out known defects ...

Hi,Windows Vista working in any version of VSMS/VSOM is more a matter of circumstance as opposed to design or formal software support. See here:VSM 6.3.1 Accessing VSOMhttp://www.cisco.com/en/US/docs/security/physical_security/video_surveillance/netw...

Hi,1. 4300, 4500, and 5000 series HD cameras have a single 100BaseT interface, they cannot be Gig-connected.2. Generally speaking, you need to purchase a Stream License for each non-Cisco feed which will terminate on VSMS. This is in addition to soft...

Hi,I'd recommend qty1 CIVS-MSP-2RU (server) with qty12 CIVS-HDD-1000 (hard drives to be placed in CIVS-MSP-2RU) with both VSOM and VSMS running on this server.Cisco Physical Security Multiservices Platform for Video Surveillancehttp://www.cisco.com/e...

Hi,There is no Windows Vista support in any version of VSM and formal Windows 7 support begins in VSM 6.3.1:Release Notes for Cisco Video Surveillance Manager Release 6.3.1http://www.cisco.com/en/US/docs/security/physical_security/video_surveillance/...