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sntc
Level 1
Level 1
Member since ‎12-09-2016
‎11-27-2025
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  • 28 Posts
  • 0 Solutions
  • 10 Helpful votes Given
  • 5 Helpful votes Received
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First Discussion
5 Discussion Posts
5 Helpful Vote
20 Discussion Posts
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User Activity

SNTC

05-11-2022
Hi, i have one question about the Smart Net. I done a upload in Collector to the Smart Net and it didn't taken the information about the equipment.I try more than one time the upload, but didn't solved. Before, the Smart Net works normally and showed...

Input Processor - MAC convertion not found

08-17-2020
Hello team, my "not recognized" report are showing me the error "FALLOUT REASON: Input Processor:MAC convertion not found" on devices like Cisco 7841 and Cisco ATA 187. How i can solve this problem? Can you guys help me? 

SNTC user can´t view uploads done from CSPC

01-15-2020
Hi Team, I have access to SNTC with my login ( sntc@atelecom) and we can see uploads made from CSPC  installed on the customerBut when my customer logon to their SNTC Portal , they can´t see this upload made, last upload done appears as 28 septembreN...

Error Collector deactivation failed

11-27-2019
HelloWe have more than one active collector in production. We would like to remove the collection rights on the SNTC Portal.However, when we try to delete the authorization for the collector, we get the following error: Collector deactivation failed....

Client Upload Error

11-27-2019
Hello, we just re-installed a new collector and had successfully uploaded the data to the portal. I am the DA of the portal and i can see the upload success but the client is not able to see the upload when he/she logs to the services.cisco.com from ...
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Community Statistics
Member Since ‎12-09-2016 10:32 AM
Date Last Visited ‎11-27-2025 06:56 AM
Posts 28
Total Helpful Votes Received 5
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