Hey Davis,   Do you mind giving this try again now? It appears we had some intermittent issues impacting this feature.   Regards, Suchita ... View more

Hello Kumar,   Thanks for your update. I have sent you private message with some details on current status of your registration and next steps. Please check and let me know if you have any questions.   Regards, Suchita ... View more

Hello There, Can you log into SNTC Portal and validate your access now?   Regards, Suchita ... View more

Hello Kumar,   If you have smart-entitled contracts asscoiated to your profile, you can use one of those contracts and serial number covered under the contract to follow SNTC registration. Examples of smart-entitled contracts include SMARTnet (now Smart Net Total Care), SP Base, TelePresence, Essential Operate, and Solution Support. You may want to go through the on-boarding guide for more information and step-by-step process.   Regards, Suchita ... View more

Hello Shravankumar,   Have you followed SNTC Self Registration process and completed onboarding? If not you may want to click on the link "Register Now" from the screenshot that you added to complete the registration.   Regards, Suchita ... View more

Thank you for your post. I am reviewing the details that you shared further via private message and will get back with the update at the earliest.   Regards, Suchita ... View more

Hello There,  Could you please private message me the details of customer?   Regards, Suchita ... View more

Hello Stefanio, Please private message me the details of customer and userid for further review.   Regards, Suchita ... View more

Working with Rachid via private message on this issue ... View more