Sharing an issue regarding VIP's when using O365 for ECE We have a client who created a VIP for ECE and allowed traffic to it externally. We kept getting a No Reply Address error when trying to generate the O365 Token (we were in incognito mode, serv...

Hi, I need some insight on how the built in FInesse js file is leveraged in this scenario for Pause and Resume gadgets: Pause/Resume gadget calls XML file (leverages finesse js library) >> XML file calls js file >> js file calls a URL (API) for Pause...