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Here it is, seach for ccmid in this guide and that is the section you need to follow:http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user_mac/guide/8xcucmac105.htmlP.S. I really wish there were an easier way to do this but have not figu...
The way I have been able to convert them, and I will have to dig to find the Cisco document on it, is to run an export of Users with Mailbox from the Bulk Admin Tool in Connection. Once you have that CSV, there is a column named CcmId that will be ...
Have you verified the group membership for the user's account in CUCM? The 7960 only needs the Standard CTI Enabled group. But if you have a 9900 series phone, you need the group listed in Step 6 below.Step 6 If the phone of the user is a Cisco Un...
