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Hi Experts,
Im in mid deploying fresh build of 11.6.1 version of ucce. Currently stuck with error "version file was not found"on importing day 1 config for 12K model .
I have downloaded day 1 config from cisco cco portal , tried uploading on Logg...
Hello , we are planning for major upgrade from 9.x to 10.5 version. looking to cover key issues and learning if anyone here happen to come across anything major/minor that needs to be taken care .
Any inputs /observations from your upgrade experienc...
Hello,New this devnet .I have come across issue with CVP server were i got the below error from log. Enclosed complete log for your ref."can't connect to SIP server: ConnectionWrapper.check: can't establish connection"During this issue my vru pim i...
Hi , We are coming across the issue with delay in audio path being heard by customer. Though the agent begin his/her welcome script after the call is being answered , it was never heard by customer . even from voice recording also their is no welcom...
Apologies ! loggin after long time.
I guess we had applied patch to fix this issue .you can consider to upgrade it to 10.5.2 or 10.5.3.
Regards
Manjunath
Thanks Slavik for the details.
However , i overlooked this to be icm/config file issue indeed but it was a access permission issue with the folder
Now issue stands resolved. Many thanks once again
Thanks for the reply Sasi .
Yes , same file i had downloaded. Btw , have enclosed snapshot of the file and its contents of day 1 config. Please check the pic , havent seen version file you are referring to.
Do you see any issue with zip file? its f...
Post IVR treatment from Avaya IVR ( in EMEA region)=>MPLS=>Cisco platform (in singapore CUBE), calls will be transferred to AGENT on cisco platform.
We are on SIP.
Can you shed more light towards "sip early" , on how to achieve this ? ( is it by inv...
