can't connect to SIP server: ConnectionWrapper.check: can't establish connection

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-20-2016 03:29 AM
Hello,
New this devnet .I have come across issue with CVP server were i got the below error from log. Enclosed complete log for your ref.
"can't connect to SIP server: ConnectionWrapper.check: can't establish connection"
During this issue my vru pim is said to be in hung state. Hence services are restarted to bring it back to normalcy. Since it looks like IO socket issue, is their fix for this issue on CVP 10.0.1 version ?? Any ref in resolving this issue is appreciated.
2865277: 115.112.31.143: Jun 06 2016 00:19:13.929 -0700: %CVP_10_0_SIP-3-EXCEPTION_INFO: %[build_date=Oct 17, 2013 8:45 AM][build_type=rel][exception=java.io.IOException: DsSipClientTransactionImpl.DsSipClientTransactionImpl: can't connect to SIP server: ConnectionWrapper.check: can't establish connection
at com.dynamicsoft.DsLibs.DsSipLlApi.DsSipClientTransactionImpl.start(DsSipClientTransactionImpl.java:493)
at com.dynamicsoft.DsLibs.DsSipDialog.DsSipInvitation.start(DsSipInvitation.java:737)
at com.cisco.cvp.sip.SIPCallController.call(SIPCallController.java:970)
at com.cisco.cvp.sip.SIPCallController.call(SIPCallController.java:904)
at com.cisco.cvp.sip.B2BUACommand.inDialogTransfer(B2BUACommand.java:250)
at com.cisco.cvp.sip.SIPCallController.connect(SIPCallController.java:1487)
at com.cisco.cvp.sip.SIPCallController.handleLabel(SIPCallController.java:1151)
at com.cisco.cvp.sip.SipSubsystem$MessagingWorker.run(SipSubsystem.java:1401)
at com.cisco.ccbu.infra.threads.InstrumentedRunnable.run(InstrumentedRunnable.java:92)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
at com.cisco.ccbu.infra.threads.ThreadPoolThread.run(ThreadPoolThread.java:164)
][product_name=CVP][subsystem_exception_info=][tid=pool-1-thread-447-SIP-1101573][version_number=CVP_10_0_1_0_0_0_490]: Information associated with the following logged exception [id:9007]
Cheers
Manjunath
- Labels:
-
UC Manager SIP

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-03-2016 03:25 AM
Hi,
I have the same issue.. did you find any resolution for that?
Thank in advance,
Hanan

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2018 03:52 AM
Hi, all
I have the same issue.
Did you fixed it?
Thanks

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2018 01:06 PM
I have the same issue - has anyone found a solution to this yet?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2018 02:58 PM
Apologies ! loggin after long time.
I guess we had applied patch to fix this issue .you can consider to upgrade it to 10.5.2 or 10.5.3.
Regards
Manjunath
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-20-2018 07:37 AM
Hi Manjunath,
Thanks for the reply.
Unfortunately we're already at 11.5 so I guess we'll have to keep looking!
k
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-30-2019 11:08 PM
Does anyone solved this issue.?
Please update

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-21-2022 06:09 PM
I fix after start the VVB servers. Both servers was shutdown after a issue with the VM.
