One of my clients has a collector which we recently performed the Inventory Job (sntc1x_min_cp) and it shows it completed successfully. Nothing is showing up in the portal, or under "Upload Processing" when I try to look at it however. It has been ...
Hello-
I am the DA for our company and I have been told by an engineer that I need to add the Customer Admin role to my profile to be able to access the Customer Portal (which at this point in time I am unable to do). I have tried to follow the ste...
For those of you that have clicked "i have the same problem" the issue was with the timezone. The timezone on your collector must be set for CST in order for it to reach the portal (at least when I set mine up and was having these issues). The comm...
Anusha-
I do see that our companies lab CSP is showing properly in the portal, however the client that we were working on at the same time isn't yet. Can you confirm to me whether or not I need to have the client change the timezone to CST in order...
I had the hostnames on there the first time I was trying, not sure why it didn't take. When I read the delete Row 2 and Column I note, I second guessed that the "I" was a (one) and deleted the hostnames and tried that, which obviously failed. My up...
