Inventory Not showing in Portal

[SteveBahr11]

One of my clients has a collector which we recently performed the Inventory Job (sntc1x_min_cp) and it shows it completed successfully.  Nothing is showing up in the portal, or under "Upload Processing" when I try to look at it however.  It has been over 48 hours since completion so I was just hoping that someone could assist.  

[asingadi]

Hi Steve,

Thank you for reaching out to us , we are checking on your request will update you soon.

Thanks,
Anusha.

[SteveBahr11]

For those of you that have clicked "i have the same problem" the issue was with the timezone.  The timezone on your collector must be set for CST in order for it to reach the portal (at least when I set mine up and was having these issues).  The commands to change the timezone from the cli are below.  Once the timezone was changed, everything showed up at their end and was able to be processed.  

To change the timezone from CLI - logged in as root/admin,

1. # rm -f /etc/localtime
2. # ln -s /usr/share/zoneinfo/America/Chicago /etc/localtime
3. # date ( to confirm the timezone change)

[sirius-ms]

What if an inventory issue is happening when your just uploading a CSV???