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Hello again, Sorry if this issue is in the wrong location as it relates to Webex Calling and Meetings. We are in the process of migrating our users from Cisco Jabber to Webex Phone Services. Recently we found that if a user is in a Webex Meeting with...
Hello again, Is there a way of setting up a pre-recorded voicemsg on the desktop and mobile webex app? Example, when someone calls me and is redirected to my voicemail, they hear (ie: Sorry I am on holiday right now, but please a brief msg and contac...
Hello Webex User Community, I'll put my question out as I've searched this forum and could not find the answer. We are in the process of a mass rollout from Jabber to Webex Calling (CUCM) and would like to know if there is a way of getting a report o...
Hi there, Firstly, apologies if this issue has been brought up before..... I have a user who's been having problems with Webex, so I cleared the Webex cache (%userprofile%\appdata\local\ciscospark). After signing back into Webex, the user is asked t...
We are implementing Webex Calling and wanting to know if a caller can leave a Video voicemsg rather than just an audio version of the voicemail. If this feature is available, please can you provide a URL for further info/details? Thanks in advance
Hi dtibbe and thank you for your response. Your right that the announcement comes thru the headset, which is expected behaviour. I also looked at the settings you mentioned and this is what we have set as default across the board: Even with this opti...
Hello again, Is anyone able to assist a little further and provide me with some steps on How to Export the data from RTMT please? Thanks in advanceManish
Hi Vaijanath, Thank you for your response, we've looked into your solutions and RTMT is looking very promising. My team are currently working out how to export a full list, as there appears to be some limitations. (If you know how, then I'd appreciat...
Hi Stephanie and thank you for your response. Somehow my users issue was fixed by resetting their Jabber profile (previously we used Jabber), starting Jabber and selecting Reset Jabber, then signing out/in of Webex. This brought back the phone servic...