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So I have been trouble shooting this for a while.Goal: having Cisco Jabber to work over 3G by connecting to ASA5505 using the iPhone AnyConnect client.My diagram: iPhone (Jabber/AnyConnect) -> Internet -> ASA5505 -> UC540 ASA/UC540 Vlans: ...
Please help,I have UC540 and as soon as I configure a SIP trunk, my AA and Voicemail are no longer reachable (internally or externally - I get busy signal) but internal and external phone calls work perfectly both directions.-I ran debugs and the dia...
Hi,I can't seem configure the spa500s expansion module attached to a SPA525g or SPA509g with the UC540. When try to add a phone, the expansion module is greyed out. When i add the phone using the telephony wizard, there simply is no option for the ...
Hi all, since CME-as-SRST does not have the 'Alias' command option (available in call-manager-fallback mode), I was informed that I could re-direct incoming calls towards specific DN's using the BACD script. Every example I have looked at for BACD s...
Hi, I'm just wondering if there is an update to this (I say May 2012 was the latest). Is agent email still only supported with Exchange? What about hosted exchange like office 365? Thanks
I found out yes... the transcripts are stored (by default 30 day purge - but can be changed). The chats can be viewed using social minor by the adminitrator.
Hi Steven, thanks so much for your post. Can you confirm that with UCCX 8, it is possible to generate a script that places a caller in queue and calls him/her back when the the agent is available (or reserved)? Without explaining how... I'm just lo...
