Hi, we have a Precision Room Kit Plus 60 in a conference room and they aren't able to hear sound coming INTO the room from outside parties, but the outside parties can hear them.  We tried restarting the system, restarted the Touch10, the TV, confirm...

Hi, some of our conference rooms are having issues with sound quality and we have ruled out the network, and pointed to the device itself or the ceiling Shure microphones.  We can hear what the people in the room are saying but they sound distant and...