We have many Cisco SPA502G VOIP phones that are no longer in contract and have the original firmware installed.  We are now years behind and I would like to update them.  I have downloaded the firmware.  I have a .bin file I have no idea what to do w...

We have a system of 502g and 504g phones.  Most of the time when dialing an internal extension the wrong name shows on the receiving end.  I have looked high and low and cannot figure out what field to adjust to make this right.  We are with a new pr...