About daljeetsingh1_2

daljeetsingh1_2 · 01-25-2010

Hello,I have a couple of similar question, please help me figuring out how can i make this work. Its very basic thing for UCCX premium but not able to figure out how to do this in UCCX Enhanced. I have UCCX Enhanced 7.0(1), HA deploymentWhile startin...

daljeetsingh1_2 · 12-21-2009

Hello,Can anyone please guide me if this is possible for routing calls based on CLI, CCX will be located in Country A but will serve three countries customers, now we want if caller from Country A calls CCX he/she should directed to Agents who speak...

daljeetsingh1_2 · 11-10-2009

Hi All,I have couple of questions regarding outbound option. I will explain what cust is looking and please guide me if that is possible or can we do something alternative to that.Customer nature of business They are serving different customers, Say ...

daljeetsingh1_2 · 05-11-2009

Hello,We have one customer, where we have deployed IPCC Enterprise, (ICM 7.2 & CVP 4.1), currently we have PRI's terminated on the VG for call center calls, however customer has some FXO ports/lines and they want us to test FXO with the current setup...

daljeetsingh1_2 · 05-11-2009

Hello All,I want to know, for webview reports can we give rights to see different reports to different users?For e.g.I want one user to only view some reports not the complete web view. And other user to view someother set of reports.If the answer is...

daljeetsingh1_2 · 06-01-2010

Hello, Would it be possible for you to send me documents for Siebel integration with UCCX?I have to carry POC at customer place for the same. Your help would be greatly appreciated..Thanks,Daljeet

daljeetsingh1_2 · 02-18-2010

Hi,The sequence to follow for patch upgrade.Am assuming you have CCX primary as Primary datastore server.1. Upgrade patch SR5 on Primary server2. Reboot the server3. Services will automatically fail over to secondary.4. Let primary comes back up - Ch...

daljeetsingh1_2 · 02-18-2010

Hi Joe, I got what you are trying to do but fortunately / unfortunately this is the only way system works and i don't find this feature in CCX 8 too.May be someone else can also confirm.Thanks,Daljeet

daljeetsingh1_2 · 02-13-2010

Hi, can you please let us know what are u trying to achieve? which is causing issues with the new install?I dont see this feature in TOI's for UCCX 8. But can double check if you confirm what you want to achieve.Thanks,Daljeet

daljeetsingh1_2 · 02-04-2010

Jon, the message you posted was for my previous question. Thanks anyways, but i have changed the complete logic ofthe script this time and doing this which i posted half an hour ago again pasting it.Hi Jonathan/All,I have developed this emergency scr...

Member Since	‎07-30-2006 08:03 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	186
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Holiday / Emergency Announcements - CCX Enhanced 7.0(1)

Routing Call based on CLI in CCX 7

UCCX 7.X - Premium - Outbound Queries

CVP - Support for FXO Lines

IPCC-E Webview Reporting Rights

Re: Siebel 7 for UCCX

Re: Patch Upgade on UCCX Cluster

Re: UCCX7.0 and Call-Pickup Group

Re: UCCX7.0 and Call-Pickup Group

Re: Holiday / Emergency Announcements - CCX Enhanced 7.0(1)