About anabellagr

anabellagr · 01-14-2016

Hi guys, I am trying to find information on the limitations of the length for prompts in UCCX but been unsuccessful so far. Customer is running UCCX version 10.5.1, and they claim their hold message is not being played. Codec and prompt config is ok,...

anabellagr · 08-18-2016

Hi, I am having the exact same issue. When G729 is negotiated the ringback fails (though the call succeeds). Did you find any solution to it?

anabellagr · 01-17-2016

Thanks Deepak. Unfortunately I do not reckon it is the same scenario as the bug.The hold message does not play at all, and I am just concerned on whether a 3-minute long message would be appropriate and/or supported. If it's not documented, it might ...

Member Since	‎01-14-2016 06:35 PM
Date Last Visited	‎11-02-2017 05:33 PM
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UCCX 10.5 prompt duration

Hi,

Thanks Deepak.