If shared memory both on active and standby CA is corrupted and backup shared  memory data is unstable then only way to recover shared memory is using EMS DB. This will cause outage in system that's why should be implemented out of busy hours. Here is the prosedure to recover shared memory from Oracle DB on EMS. 1- Log into Active EMS with "ciscouser" and run following command on CLI download database target=CA; file=/tmp/download-CA146 download database target=FSAIN; file=//tmp/download-FSAIN205 download database target=FSPTC; file=/tmp/download-FSPTC235 2- Log into Active and Standby CA and run "platform stop all" command. 3- Log into Active and Standby CA and delete following directory cd /opt/OptiCall \rm -rf */bin/data 4- Upload downloaded database on EMS to following path on Active CA. download-CA146   --> /opt/OptiCall/CA146/bin download-FSPTC235  --> /opt/OptiCall/FSPT235/bin download-FSAIN205 --> /opt/OptiCall/FSAIN205/bin 5- Login to Active CA and run following command : cd /opt/OptiCall/CA146/bin ./dbm_sql.CA146 ./data ./catalog < download-CA146 cd   /opt/OptiCall/FSPT235/bin ./dbm_sql.FSPTC235 ./data ./catalog < download-FSPTC235 cd  /opt/OptiCall/FSAIN205/bin ./dbm_sql.FSAINxxx ./data ./catalog < download-FSAIN205 6- Run platform start all on both Active and Standby CAs. ... View more

Here is the step : su - oracle dbadm -C db ........... ....... .... Number of tables to be checked: 195 Number of tables checked OK:    195 Number of tables out-of-sync:   0 If there were out-of-sync tables then the prosecure to fix it: 1- Login to EMS side that has bad data : su - oracle dbadm -A copy -o <OWNER> -t <TABEL NAME> 2- Let's say the out-of-sync table is subscriber_feature_data. Then command should be : dbadm –A copy –o opticall –t subscriber_feature_data 3- To check replication status : su - oracle dbadm –C rep OPTICAL2::Deftrandest is empty?            YES OPTICAL2::dba_repcatlog is empty?        YES OPTICAL2::Deferror is empty?               YES ß Make sure it is “YES” OPTICAL2::Deftran is empty?                   YES OPTICAL2::Has no broken job?                YES OPTICAL2::JQ Lock is empty?                 YES OPTICAL1::Deftrandest is empty?           YES OPTICAL1::dba_repcatlog is empty?       YES OPTICAL1::Deferror is empty?              YES ß Make sure it is “YES” OPTICAL1::Deftran is empty?                 YES OPTICAL1::Has no broken job?               YES OPTICAL1::JQ Lock is empty?                YES If "DeferroR is emty?" value is NO then follow this steps: 1- ssh root@EMS-B su - oracle dbadm -A truncate_defferor 2- ssh root@EMS-A su - oracle dbadm -A truncate_defferor 3- Verify again with dbadm -C rep that problem has been resolved. ... View more

One of the biggest problem with BTS 4.5.1.v14 is db mismatch between EMS and CA. Most of time the sync command on EMS CLI does not solve this issue. Here is the prosedure to solve this issue : 1-  Log into Active EMS with btsadmin and run audit database type=full This command will give output related with errored db. Let's say the problem is related with EXT2SUBSCRIBER table. ................... .......... ... Auditing table EXT2SUBSCRIBER on [CA146,FSPTC235] ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................. DATABASE MISMATCH FOUND IN EXT2SUBSCRIBER WHERE CTXG_ID='MUTI-CTXGRP' and EXT='6002' EMS DATABASE:   SUB_ID=xxx_MERKEZ CA146 SHARED MEMORY: SUB_ID=xxx-1073-1-23 .................................................................................................... DATABASE MISMATCH FOUND IN EXT2SUBSCRIBER WHERE CTXG_ID='xxxx' and EXT='1057' EMS DATABASE:   SUB_ID=xxxx-1058 CA146 SHARED MEMORY: SUB_ID=xxxxx-BAH-3 DATABASE MISMATCH FOUND IN EXT2SUBSCRIBER WHERE CTXG_ID='xxxxx' and EXT='1058' EMS DATABASE:   SUB_ID=xxxx-1057 CA146 SHARED MEMORY: SUB_ID=xxxxxx-ALANDUZU NO DATABASE ENTRY FOUND IN EXT2SUBSCRIBER WHERE CTXG_ID='xxxx-CTXGRP' and EXT='71003' ON CA146 ............................... NO DATABASE ENTRY FOUND IN EXT2SUBSCRIBER WHERE CTXG_ID='xxxx-CTXGRP' and EXT='3401' ON CA146 THE ROW COUNT OF THE EMS DATABASE AND CA146 ARE NOT THE SAME EMS database has 1232 rows CA146 shared memory has 1230 rows 2- Exit btsadmin CLI and login with root to Active EMS. Then run following command . bts_audit -ems EMS1 -ca CA1 -platforms CA146,FSPTC235 -tables EXT2SUBSCRIBER 3- This will command will generate two files under /opt/ems/report/ cd /opt/ems/report/ ls -l | grep *.sql Audit_CA146_root.sql    Audit_EM01_root.sql 4- Export Audit_CA146_root.sql to path  /opt/OptiCall/CA146/bin on Active CA. sftp root@CA01 cd /opt/OptiCall/CA146/bin put *CA*.sql exit 5- Login Active CA with root and run following command. ssh root@CA01 cd /opt/OptiCall/CA146/bin ./dbm_sql.CA146 data catalog - dorep < Audit_CA146_root.sql 6- Login Active EMS with oracle user and run following command.   su - oracle     sqlplus opticall/opticall    *copy and paste the content of Audit_EM01_root.sql line by line    commit    quit Then go to step 1 and verify there is no mismatch value on ext2subsciber table. ... View more

For ISDN backhauling following configuration can be used on PGW. Here the MGW ip address is 10.1.1.59, MGC ip addresses are  10.254.254.2 and 10.254.254.3. UDP 9000 is used as backhaul port. On gateway E1 6/2 is controlled via PGW. The trunk group number 5002 is assigned for routing purposes. Here is the configuration done at PGW side : prov-add:SESSIONSET:NAME="ss-ist-isdn",EXTNODE="ist-5400-2",IPADDR1="IP_Addr1",PEERADDR1="10.1.1.1",PORT=9000,PEERPORT=9000,TYPE="IPFAS" prov-add:IPFASPATH:NAME="ist-5400-isdn",DESC="IPFASPATH",EXTNODE="ist-5400-2",MDO="ETS_300_102",CUSTGRPID="pln1",SIDE="network",ABFLAG="n",CRLEN=2,ORIGLABEL="",TERMLABEL="" prov-add:DCHAN:NAME="dchan-ist-5400",DESC="dchan-ist-5400-isdn",SVC="ist-5400-isdn",PRI=1,SESSIONSET="ss-ist-isdn",SIGSLOT=6,SIGPORT=2,SUBUNIT=0 prov-add:trnkgrp:name="5002",svc="ist-5400-isdn",type="TDM_PRI",SELSEQ="LIDL" prov-add:rttrnkgrp:name="5002",type=7,reattempts=3,queuing=0,cutthrough=2,resincperc=0 prov-add:rttrnk:weightedTG="OFF",name="routeisdn",trnkgrpnum=5002 prov-add:rtlist:name="rtlistisdn",rtname="routeisdn",distrib="OFF" prov-add:switchtrnk:name="1",trnkgrpnum="5002",span="ffff",cic=1,endpoint="S6/DS1-2/1@ist-5400-2",cu="ist-5400-2",spansize=31 Here is the configuration done at Gateway side : enable ! conf t ! backhaul-session-manager set pgw client nft group pgwgroup set pgw session group pgwgroup 10.254.254.2 9000 10.1.1.59 9000 1 session group pgwgroup 10.254.254.3 9000 10.1.1.59 9000 2 ! isdn switch-type primary-net5 ! ! controller E1 6/2 framing NO-CRC4 pri-group timeslots 1-31 service mgcp description ** CALL AGENT ISDN HAIRPIN ! ! interface Serial6/2:15 no ip address encapsulation hdlc isdn switch-type primary-net5 isdn protocol-emulate network isdn incoming-voice modem isdn bind-l3 backhaul pgw isdn PROGRESS-instead-of-ALERTING no isdn outgoing display-ie isdn outgoing ie redirecting-number no cdp enable ... View more

If remote end is 3rd. party and terminating side is AS5400 it is a chance that DTMF send from remote end not understood via terminating side. LegacyPBX == ISDN == AS5400 ---- H323 --- BTS10200 --- H323 --- Quintum -- FXS Here Quintum is originating , AS5400 is terminating side. NSEs are the Cisco-proprietary version of named telephony events (NTEs), which are defined in IETF RFC 2833. NSEs and NTEs are used to communicate telephony signaling events that are normally indicated by the presence of tones, such as dual-tone multifrequency (DTMF) or fax transmissions. NSEs and NTEs do not transmit audible signaling tones across the network, but instead work by sending a binary code that is later used to recreate the tone. NSEs use different values to represent events and tones than NTEs use. NSEs and NTEs are passed in the media stream. They consist of Real-Time Transport Protocol (RTP) packets that have the same source and destination IP addresses and User Datagram Protocol (UDP) ports as the rest of the media stream. However, NSE and NTE packets use different RTP payload types than the rest of the media stream so that they can stand apart from the audio packets in the stream. NSEs are normally sent with RTP payload type 100. If remote gateway is 3rd.party and terminating gateway is CiscoAS5400 to understand what NTE type is send from remote end open following debug debug voip rtp session named You will see such a trace. <<<Rcv> Pt:98     Evt:1       Pkt:0B 01 90          s=VoIP d=DSP payload 0x62 ssrc 0xxxxxxx sequence 0xD2FA timestamp 0x3714B00 Since NTE type is 98 you have to change it 3rd LEG of AS5400 dial-peer voice 6798 voip description *** INCOMING 3RD CALL LEG FOR TERMINATION ***   incoming called-number .    rtp payload-type nte 98 That's all. ... View more

login: mgcusr Password: xxxxxxx Then become root is-pgw1% su - Password: xxxxxxx For disk usage: # df -k Filesystem            kbytes    used   avail capacity  Mounted on /dev/dsk/c1t0d0s0    4133838 1939970 2152530    48%    / /dev/dsk/c1t0d0s6    4133838  479572 3612928    12%    /usr /proc                      0       0       0     0%    /proc fd                         0       0       0     0%    /dev/fd mnttab                     0       0       0     0%    /etc/mnttab /dev/dsk/c1t0d0s5    4133838  909277 3183223    23%    /var swap                 6321888      24 6321864     1%    /var/run swap                 6321896      32 6321864     1%    /tmp /dev/dsk/c1t0d0s4    54010527 37065856 16404566    70%    /opt du –ks will show you which folder size is the most one under  /opt. You will find out  measurement and alarm log files  cover disks capacity. # cd /opt/CiscoMGC/var/spool/ # ls -l | wc -l   762154 Too many files. You should bacup or erase them. I prefer to erase # unalias rm # rm meas_** /usr/bin/rm: Arg list too long. Opps.. An error occured. That is cause of  "rm" command not able to erase number of files more than 1500. Here is the method: # cd /opt/CiscoMGC/var/spool/ # find . -name "meas_200*" -exec rm {} \; # find . -name "alm_200*" -exec rm {} \; ... View more

It is possible to make ToD  configuration on BTS10200. Here on example routing is done as below : 1- Monday through Friday time 18:30 through 08:30  digits starting with 0 is forwarded to route named TO-PGW which is a trunk have a connection between IP network and SS7 network. 2- Saturday through Sunday time 00:00  through 23:59  digits starting with 0 is forwarded to route named TO-PGW which is a trunk have a connection between IP network and SS7 network. 3- All other time accept above are forwarded to route named ROUTE-DUMMY which is a null trunk. By making above configuration whenever customer trunk is associated with dial-plan named NONPEAK-HOURS then its call is forwarded as rules above. TABLE: DIAL_PLAN_PROFILE ID=NONPEAK-HOURS;NANP_DIAL_PLAN=N;OVERDECADIC_DIGITS_SUPP=N;NOA_BASED_ROUTING=N; TABLE: DIAL_PLAN ID=NONPEAK-HOURS;DIGIT_STRING=0;DEST_ID=NONPEAK-HOURS;SPLIT_NPA=NONE;DEL_DIGITS=0;MIN_DIGITS=11;MAX_DIGITS=11;NOA=UNKNOWN; TABLE: DESTINATION DEST_ID=NONPEAK-HOURS;CALL_TYPE=TOLL;ROUTE_TYPE=ROUTE;ROUTE_GUIDE_ID=NONPEAK-HOURS;ZERO_PLUS=N;INTRA_STATE=Y;GAP_ROUTING=N;CLDPTY_CTRL_REL_ALWD=N;CALL_SUBTYPE=NONE;ACQ_LNP_QUERY=NA;CHARGE_TYPE=NONE;CHARGE_BAND_UNIT=00; TABLE:  ROUTE_GUIDE ID=NONPEAK-HOURS;POLICY_TYPE=TOD;POLICY_ID=NONPEAK-HOURS; TABLE:  POLICY_TOD ID=NONPEAK-HOURS;START_DOW1=MON;STOP_DOW1=FRI;START_TIME1=1830 ;STOP_TIME1=0830 ;POLICY_TYPE1=ROUTE;POLICY_ID1=TO-PGW;START_DOW2=SAT;STOP_DOW2=SUN;START_TIME2=0000 ;STOP_TIME2=2359 ;POLICY_TYPE2=ROUTE;POLICY_ID2=TO-PGW;DEFAULT_POLICY_TYPE=ROUTE;DEFAULT_POLICY_ID=ROUTE-DUMMY; TABLE:  ROUTE ID=ROUTE-DUMMY;DEL_DIGITS1=0;DEL_DIGITS2=0;DEL_DIGITS3=0;DEL_DIGITS4=0;DEL_DIGITS5=0;DEL_DIGITS6=0;DEL_DIGITS7=0;DEL_DIGITS8=0;DEL_DIGITS9=0;DEL_DIGITS10=0;TG_SELECTION=SEQ;NEXT_ACTION=NONE; ... View more

Purge ach files in /opt/data/arch: Login as root user su - oracle /opt/oracle/admin/scripts/ora_purge_archlog.ksh optical1 > /opt/oracle/tmp/ora_purge_archlog.log 2>&1. This script is also in the crontab and runs every couple of hours. You may want to check that it is uncommented and in the crontab. Login as root user su - oracle crontab -l Check for the following line: 0 1,3,5,7,9,11,13,15,17,19,21,23 * * * /opt/oracle/admin/scripts/ora_purge_archlog.ksh optical1 > /opt/oracle/tmp/ora_purge_archlog.log 2>&1. Purge installation files : unalias rm rm -rf /opt/Build ... View more

Dear all, I have just activated voice mail service for Local IPPhones. Users can get voice mail both from IPPhones and e-mail. I want to enable service that users can access their voice mail box at home by dialing access number 0212498xxxx.The user will dial the access number and will pass authentication by entering his directory number as username and PIN as password. I haven't find any documantation how to enable this on Unity or CallManager? Could you please help me about this case? Engin ... View more