sacik
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Member since ‎05-11-2022
‎02-27-2026
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  • 3 Posts
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  • 11 Helpful votes Given
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Hi, About UCCX with CTI ports and Call Control Group. 1- When all the agents are busy and a new inbound call arrives, the call is pending; but does this call use a CTI port? 2- Can we monitor the CTI ports in use? Regards,
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Member Since ‎05-11-2022 07:28 AM
Date Last Visited ‎02-27-2026 12:07 AM
Posts 3
Total Helpful Votes Received 1
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