please help,  I am running CUCM 8.6.2 and UCCX 8.5.1 with the latest update from the cisco website, the serves "Cisco unified ccx engine" will not stay on. I restart or start the serves and it will go partial serves and then back to shutdown. I have...

Hello all,  I have a 9971 phone that will not register, I have other phones (7960, 7970 , and IP communicator) all have registered just fine. this phone is set up in my CUCM 8.6 and has worked in the past. at this point the screen is reading "connec...