What were your favorite breakout sessions from Cisco Live? I was only able to attend in person one day, but I am going back to see which ones were recorded or have slide decks that can be downloaded. TIA
This is not something I have access to in my current role. However, this was helpful to me as this is part of our implementation troubleshooting questions.
Hello,
Outbound Dialer capabilities are possible with Webex Contact Center through an OEM Integration with Acqueon. You can build outbound campaigns with this integration, but it is a bolt on and not native to the platform.
You can find more info...