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Hoping someone can shed light on an issue I'm running into. I have a script that has a final step of making an API call to a hosted solution (Moveworks). The goal is to send a POST request to the Moveworks platform which, if properly done, will then ...
Hoping someone could shed some light on the proxy configuration for CCX. I'm writing a script the formats the ANI, queries the UDS records of the CM, pulls e-mail from the UDS records and then includes that e-mail as part of a REST API call body to a...
Our goal is to match the ANI(corporate cell phone and/or corporate phone, both are stored in uds) to a uds record so we can pull the e-mail address of the caller and follow up via e-mail or another application that uses the e-mail address as it's req...
We've had a request recently to clear out cached numbers a user has entered in their forwarded numbers list in Self Care portal. Is anyone aware of how you could clear those numbers?
This was a lot simpler than I imagined it being. In case anyone else runs into something similar just strip out the first character and join the replacement Ascii character using the below logic where the sAsciiNumber variable is defined as "%2b"
I realize we are a few years removed from the last response. Hoping someone can shed some light on a variation of the above request. Our Numbers are formatted as "+1 555-555-5555" obviously the space is causing the problems with the query. Is there a...
Hi Marcelo, How would one go about clearing that list that shows up in Self Care Portal? Though the business side hasn't mentioned this yet I bet we get this query sometime in the not so distant future.
