Hoping someone can shed light on an issue I'm running into. I have a script that has a final step of making an API call to a hosted solution (Moveworks). The goal is to send a POST request to the Moveworks platform which, if properly done, will then ...

Hoping someone could shed some light on the proxy configuration for CCX. I'm writing a script the formats the ANI, queries the UDS records of the CM, pulls e-mail from the UDS records and then includes that e-mail as part of a REST API call body to a...

Our goal is to match the ANI(corporate cell phone and/or corporate phone, both are stored in uds) to a uds record so we can pull the e-mail address of the caller and follow up via e-mail or another application that uses the e-mail address as it's req...

We've had a request recently to clear out cached numbers a user has entered in their forwarded numbers list in Self Care portal. Is anyone aware of how you could clear those numbers?