Hello guys,I've got a problem at a customer side and hope to solve it with your help. The customer wants to get the original called number displayed in the CAD after a call transfer (warm and cold).Following scenario:1.Employee gets a call from the c...

Hello everybody,me client asked for the function of chatting with agents, who are in different teams. Is there any way to realize that? Red a discussion about that in this forum relating to UCCX version 4. Maybe now there is a possibility to realize ...