Cisco Community
English
Register
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Michael Turnbow
‎02-17-2021
Cisco Employee
TAC Enginner
Recent Badges
Awards
Recent Badges
See all
FirstQuestion
1 Accepted Solution
5 Accepted Solution
30 Helpful Vote
10 Helpful Vote
1 Helpful Vote
50 Replies
20 Replies
10 Replies
5 Replies
Stats
Member since ‎10-17-2007
68
Posts
75
Helpful
7
Solutions

Unable to share files in Webex (Teams)

Created by in Webex Meetings and Webex (formerly Webex Teams)
01-21-2021
01-21-2021
Currently unable to share files or screenshots with individuals or team rooms where we always have b...

Re: UCCX 7.0 CAD Email Configuration

Created by in Collaboration, Voice and Video Videos
01-31-2013
01-31-2013
It would then be necessary to look at the EEM logs to see what is happening. I suggest opening a TAC...

Re: UCCX 7.0 CAD Email Configuration

Created by in Collaboration, Voice and Video Videos
01-31-2013
01-31-2013
Hi Shameer,Nothing in CAD should be blocking attachments. There is probably some setting in Exchange...

shared line on ccx

Created by in Contact Center
12-14-2011
12-14-2011
Your options are going to be limited to creative scripting I think unless you want to have separate ...

How to check data compatibility in CRS?

Created by in Contact Center
12-14-2011
12-14-2011
Perhaps you can attach a screenshot of what you are talking about. I am not sure I understand what y...

shared line on ccx

Created by in Contact Center
12-13-2011
12-13-2011
Hi, The email is actually a step in the script that you would need to configure. I tried to find a s...

Crystal Reports and UCCX

Created by in Contact Center
12-13-2011
12-13-2011
Be sure to follow the Before You Begin section of this document which is on page 172http://www.cisco...

How to check data compatibility in CRS?

Created by in Contact Center
12-13-2011
12-13-2011
Hi,Not sure I understand the question. First what version are you talking about? Second, if this is ...

Crystal Reports and UCCX

Created by in Contact Center
12-13-2011
12-13-2011
Unfortunately yes, only version 11 is compatible. It's likely v14 would not accomplish what you are ...

shared line on ccx

Created by in Contact Center
12-13-2011
12-13-2011
Hi,What some customers do is send the caller to a subscript that will compile an email to send to wh...

Calculating abandoned calls in CUCCX 8

Created by in Contact Center
12-13-2011
12-13-2011
Most commonly there is a misunderstanding of what is really being reported for the different reports...

CCX 8.5 script default

Created by in Contact Center
10-25-2011
10-25-2011
Hi Juan,I am assuming you mean the default script that is used for the Application settings correct?...

Historical Reports question // UCCX 7.0

Created by in Contact Center
10-25-2011
10-25-2011
Hi DS,The HR records are setup on a purge schedule which is defined in Appadmin under Tools and Hist...

UCCX 8.5 / CUPS 8.5 - search in "Contact List" do not works

Created by in Contact Center
10-25-2011
10-25-2011
Hi Andreas,It appears you are hitting this defect: CSCtg94342 This should be resolved in 8.5 though....

IPCC 3.5 to UCCX 8.5 in VM upgrade

Created by in Contact Center
10-25-2011
10-25-2011
HiNot sure I understand what you are actually going to do but you do have to follow the upgrade path...
Public Statistics
Date Registered ‎10-17-2007 10:48 AM
Date Last Visited ‎02-17-2021 12:04 AM
Total Messages Posted 68
Total Helpful Votes Received 75