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chrward
‎12-25-2020
Cisco Employee
Joined Cisco in 2005 after receiving my M.S. in Information Technology from the Rochester Institute of Technology. From 2005 to 2009, I was a member of the CUCM TAC team and in October 2009 I joined the Technical Marketing team. Expertise: CUCM CER CUP Hosted/Managed Services and Products
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1 Accepted Solution
5 Accepted Solution
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Member since ‎05-11-2009
217
Posts
17
Helpful
10
Solutions

Call Recording a Conference Call

Created by in Contact Center
12-10-2013
12-10-2013
Are you using an external conference bridge or the BIB on the phone? Also, what is the model phone y...

Re: Planning for Unity Connection Single Inbox impact on Exchange 2010

Created by in Collaboration, Voice and Video Blogs
08-08-2013
08-08-2013
Hi Stephanie,I may need you to ask more specific questions but I will give it a shot. Unity Connecti...

Re: Planning for Unity Connection Single Inbox impact on Exchange 2010

Created by in Collaboration, Voice and Video Blogs
08-08-2013
08-08-2013
Stephanie,Here is the write-up I will be providing to other customers/partners as they inquire until...

Re: Planning for Unity Connection Single Inbox impact on Exchange 2010

Created by in Collaboration, Voice and Video Blogs
08-05-2013
08-05-2013
Hi Stephanie,We are in the process of documenting some more specific throttling values rather than o...

Re: CUC 9.1 migration to VM process

Created by in Unified Communications Infrastructure
04-24-2013
04-24-2013
If you want to keep your IPs the same then DRS is your game. DRS and voicemail can be tricky because...

Ask the Expert: Cisco Hosted Collaboration Solution

Created by in Other Service Provider Subjects
04-17-2012
04-17-2012
Hi Sergey,Thank you for your question. The upgrade process from 8.6.1 to 8.6.2 is described in detai...

Ask the Expert: Cisco Hosted Collaboration Solution

Created by in Other Service Provider Subjects
04-15-2012
04-15-2012
Hi Mohamad,I think you may have posted in the wrong section. My expertise is in the Hosted Collabora...

Ask the Expert: Cisco Hosted Collaboration Solution

Created by in Other Service Provider Subjects
04-12-2012
04-12-2012
Hi Lisa,Thanks for your question.Yes, you would be allowed to integrate your conferencing solution i...

Ask the Expert: Cisco Hosted Collaboration Solution

Created by in Other Service Provider Subjects
04-12-2012
04-12-2012
Hi Tenaro,Thank you for your question.At current, we do not setup CUCM in a multi-tenant configurati...

ASK THE EXPERTS: Cisco's Hosted Collaboration Solution

Created by in Other Service Provider Subjects
07-22-2011
07-22-2011
Hi J,The process of creating a new customer is not yet fully automated, but we are working on vCente...

CUCM 8.5, CER 8.5 and Variable length dial-plan issues

Created by in Unified Communications Infrastructure
06-20-2011
06-20-2011
Hi Deb,I got word back and even with a single CUCM cluster with a single CER cluster, call back woul...

CUCM 8.5, CER 8.5 and Variable length dial-plan issues

Created by in Unified Communications Infrastructure
06-20-2011
06-20-2011
Hi Deb,I may have not taken CER call back into account when I said CER should function. 911 calls wi...

CUCM 8.5, CER 8.5 and Variable length dial-plan issues

Created by in Unified Communications Infrastructure
06-20-2011
06-20-2011
Hi Deb,I am not aware of any changes to the inter-digit timeout settings in terms of their scope (st...

Re: E1 Up but can`t make or receive calls

Created by in Unified Communications Infrastructure
02-17-2010
02-17-2010
Probably time to open a TAC case then.-Chris

Re: E1 Up but can`t make or receive calls

Created by in Unified Communications Infrastructure
02-17-2010
02-17-2010
Hi,Giving those debugs a once over, here is what I see:GW received a call for "dest=2100"Then I see ...
Public Statistics
Date Registered ‎05-11-2009 09:25 AM
Date Last Visited ‎12-25-2020 11:37 AM
Total Messages Posted 217
Total Helpful Votes Received 17
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