CAD will capture the RTP stream to and from the agent's phone. The incoming RTP stream should include a mixed stream of the active speakers on the conference. It will not include separate RTP streams for each participants; only the DSP has that information. End result: you should be able to hear the conference just as the agent does.
Configuring Cloud Connected PSTN (CCP) – Easy as 1-2-3!
STEP 1: PREPARE
Before you can configure your CCP in Control Hub, you must procure PSTN services from an authorized Webex Calling CCP Partn...
To participate in this event, please use the button to ask your questions
This topic is a chance to discuss more about how to read Cisco Unified Communications trace files. In this session, Cisco D...