About DCLumen

DCLumen · 03-21-2023

Hello, A customer recently purchased a Cisco CP-7841-3PW-NA-K9 running 12.0.1 and they are trying to run it on our Cisco Broadworks Application. We only have certified and provide 11.1.2 currently on our network. When the customer tries to plug th...

DCLumen · 10-26-2022

We have the below Cisco Key Module and Cisco MPP 8851 phone using an external power supply that will not power the Key Module. We are looking for assistance on getting this to work for our customers. Phone info: PID VID CP-8851-3PCC-K9V19 Phone is ...

DCLumen · 09-23-2022

Hello, we are working on upgrading our Cisco MPP phones from Current firmware version: 11-1-2MPP-351 to New firmware version: 11-3-7MPP000-272. One of our Cisco 6851 phones (CP-6851-3PCC-K9 MAC 4C710C4Dxxxx) would not upgrade. It got stuck in a upgra...

DCLumen · 03-21-2023

If the phone cannot downgrade, can/will it stop looking for 11.1.2 on our network and just run with 12.0.1? Also, do you have a link to the release notes for 12.0.1? Thank you for your help.

DCLumen · 10-26-2022

Thank you for the info. That is very helpful. DC

Member Since	‎09-23-2022 11:37 AM
Date Last Visited	‎03-22-2023 12:06 AM
Posts	5

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Cisco CP-7841-3PW-NA-K9 running 12.0.1 getting error on network

Expansion Module not working with Cisco MPP 8851 running 11-3-3.

Cisco MPP Phone to 11-3-7 firmware and hardware compatibility question

Re: Cisco CP-7841-3PW-NA-K9 running 12.0.1 getting error on network

Re: Expansion Module not working with Cisco MPP 8851 running 11-3-3.