Hello, we recently bought a Cisco Ip phone and when we try to use it. it is asking for an activation code, and we have texted you for many times, but we didn't get any kind of response regarding my issue, and it's been so long we are waiting here for...

we bought a cisco Ip phone  model cp 8865  and when we try to  connect  to our network it is asking for an activation code   can you help me by giving activation    code