activatio code

[lancohot]

we bought a cisco Ip phone  model cp 8865  and when we try to  connect  to our network it is asking for an activation code   can you help me by giving activation    code

[dtibbe]

The activation code is used by Webex Calling for auto provisioning the phone. It will be generated in CH for the user when adding the device.

You may also access the phone's web interface to manually provision the phone to your telephony system. If you're using DHCP, you may also provide another boot server's ip address using the known options.

[Nithin Eluvathingal]

Which platform you will register  the phone Webex or CUCM ?

if you are trying to register the phone with CUCM, check if the phone received TFTP information.

If you are trying to register the phone on webex generate the code from CH and enter the code.

[yormajestyali]

How do You generate from CH ?

[Nithin Eluvathingal]

I hope you are using this device for webex calling, if yes add the device on control Hub by login to https://admin.webex.com/  using admin credentials. once added you will get the activation code.

2.12.0.0

[yormajestyali]

[image: image.png]

[yormajestyali]

[dtibbe]

Only admins are allowed to log into Control Hub - obviously you don't have that role.

You have to ask your admin to generate a code for you.

[yormajestyali]

I'm the only person on My Account, there is no one else