Hello @Rich R I apologize about my misunderstanding, I thought It was ok to copy from ChatGPT and I only wanted to help the community.I won't copy from ChatGPT from now on and I will answer from my own experience.All the best,AK

Hi @Muhammed Ashiq  It sounds like you may have an issue with the configuration of your Microapp or Agent Greeting function.I would recommend checking the following:Verify that the Microapp is properly deployed and registered on the CVP Call Server.C...

Hi @Tim Glen  It is important to note that the Masked Secret feature is only available in IOS XE 17.10 and later versions. It is not supported in earlier versions of IOS XE. Additionally, this feature is only available for local user database and ena...

Hi @Djash There are a few things that you can check to troubleshoot this issue:Verify that multicast is enabled on the VLAN and that the VLAN is configured correctly on the core switch and the WLC.Check that the multicast group addresses are configur...