Hi there,
My customer need to be associated to his new company CSAM but this user is associated to his former company, new company CSAM doesn't allow to assign him.
Could you, please, help us to remove him from old company?
Regards
Hi team,
Our customer assigned CBRAdmin access for my company to his Smart Net Total Care Portal three days ago but I still not able to access his SNTC Portal, is not showing on our SNTC list of customers.
I need some help with this issue, please.
Ki...
Hi team,
My customer is trying to assign CBRAdmin access to my company but he is facing some CSAM issues. At CSAM, he accepted and assigned the legal agreement but it seems the tool doesn't recognize that, it never goes to CSAM home page, always redi...
Hi there,
My customer did the SNTC registration four days ago but he didn't receive the "verification email" to click on the link to complete the request.
We need some help to complete the registration, please.
Regards,
Hi Kapil,
This customer does not have a SNTC Portal yet. First we're validating if it's possible to create the collector without VMWare environment.
It is possible to create on Azure or Hyper-V?
Regards
Hi Azhan,
Do you have any update about this issue? The customer sent an e-mail to me today saying that he stills not able to access SNTC Portal now 10 days after the registration.
We need some help here, please!
Thank you!
