About alanpimentel

alanpimentel · 09-15-2023

Hi team, I need some help to assign new DA to my customer's company. The original left the company. Can you help us, please? Regards,

alanpimentel · 08-29-2023

Hi team, Our customer's CSPC VM is doing the upload, we can see at "Job Run Status" that the upload/CPExport is completed, has the status Success but we don't know to which portal this CSPC is sending the information. Can you help us to find which po...

alanpimentel · 08-18-2023

Hi team, It is possible to create and use the CSPC Collector without a VMWare ESXi virtualization environment? If it's possible, how can we do that? it's possible to use a laptop? Regards

alanpimentel · 08-15-2023

Hi there, My customer is trying to create CSPC VM (with ISO) on a Hyper-V on his laptop but the deployment is getting stucked as the image down below: How can we proceed to fix this? Regards

alanpimentel · 07-18-2023

Hi there, I'm facing the same issue again with another customer, he is trying to assign CBRAdmin access to my company but he is facing some CSAM issues. At CSAM, he accepted and assigned the legal agreement but it seems the tool doesn't recognize tha...

alanpimentel · 08-18-2023

Hi Gaurav, Our customer already tried using ISO on Hyper-V but the deployment get stucked. Is there another way? Regards

alanpimentel · 08-16-2023

Hi Kapil, This customer does not have a SNTC Portal yet. First we're validating if it's possible to create the collector without VMWare environment. It is possible to create on Azure or Hyper-V? Regards

alanpimentel · 05-05-2023

Hi Devashish, Thank you for your help! Regards

alanpimentel · 04-04-2023

Hi Azhan, Now the customer is able to access the portal. Thank you for your help. Best Regards Alan Pimentel

alanpimentel · 03-31-2023

Hi Azhan, Do you have any update about this issue? The customer sent an e-mail to me today saying that he stills not able to access SNTC Portal now 10 days after the registration. We need some help here, please! Thank you!

Member Since	‎02-13-2023 09:30 AM
Date Last Visited	‎09-27-2023 12:02 AM
Posts	20
Total Helpful Votes Received	1

User Statistics

User Activity

Assign new DA

Upload Issue

SNTC without VMWare ESXi

Hyper-V deploy

CSAM Legal Agreement Issue

Re: SNTC without VMWare ESXi

Re: Hyper-V deploy

Re: Service level for CBRAdmin

Re: SNTC Portal Activation

Re: SNTC Portal Activation