Hi there,
Our customer is trying to upgrade the Collector but the button "upgrade now" is not active, seems like there isn't new version to upgrade to, it says that the available version it's already the current version. How can he proceed to have hi...
Hi there,
Our customer is facing an issue trying to do the registration. When he clicks on "Register Now -> Register", the next page shows a message saying "Your user profile does not have complete address. Please update with the complete address".
B...
Hi there,
My customer need to be associated to his new company CSAM but this user is associated to his former company, new company CSAM doesn't allow to assign him.
Could you, please, help us to remove him from old company?
Regards
Hi team,
Our customer assigned CBRAdmin access for my company to his Smart Net Total Care Portal three days ago but I still not able to access his SNTC Portal, is not showing on our SNTC list of customers.
I need some help with this issue, please.
Ki...
Hi Kapil,
This customer does not have a SNTC Portal yet. First we're validating if it's possible to create the collector without VMWare environment.
It is possible to create on Azure or Hyper-V?
Regards
