Removing CX Agent

[alanpimentel]

Hi there,

Is it possible to remove a CX Agent at Data Source page? The virtual machine is already deleted but we would like to remove it from Data Source page at CX Cloud portal (snapshot down below).

Best regards

[jofrumki]

Hello @alanpimentel 

Please review this short video from our Cisco Video Library which will provide instructions on how to open a Support case. Our team will be more than happy to help with this request to delete your retired CX Agent from your Data Sources.

Thank you!