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This is a known issue usually seen when you are installing without cloud connection. This hook is attempting to update an image but cannot pull it from the internet due to the lack of connection.
@Scorpioo please restart the VM with "sudo shutdown -r now". Then once the system fully reboots and all the services are up and running, please recheck if the memberid is showing
@Scorpioo do you have the Cisco IMC portal configured for this appliance? If you do, please log into that and take a screen shot of the home page. That should show the PID and the serial number.
@Scorpioo looks like there is an issue with the service being able to determine the platform information like the serial number. If you go to the GUI, the click the ? at the top right of the screen, then the About page, if you expand the member ID an...
