Can we set up a Subscriber's voicemail box to play the last message first and work backwards through them, instead of always starting with the oldest and working up to the latest? Some users like it that way and the alternative (skipping through sev...

Installed our first Model 7970 color phone. Mostly ok, but the time and date are wrong - 19 hours off (shows up as yesterday 19 hours before the current time). Where does it get that date/time and how do we correct it?Also, can't adjust brightness a...

Dial-By-Name - autoattendant cannot find an directory entry after the caller enters the letters of the name. Last Name, First Name, doesn't matter.CallFwdAll - Users CallFwdAll to outside line (home or cell phone). Call seems to make the hop, one r...

We run Lotus Notes for user apps of email, Address Book, Interoffice Directory etc.. (No MS Outlook or Exchange)How do we set up a way for a user to select an entry in a Notes app (either address book or directory) and have it place the call for the...

We provided analog lines to our facility via VG248. We have PitneyBowes fax machines model 9830. We have 3550/3524 switches in the closet 6509 core switch with 6608 voice T1 module, 2 local and 1 LD PRIs. We are running CCM 3.3.Intermittent probl...