About CuicReportingEngineer

CuicReportingEngineer · 04-07-2023

I need to build custom cuic report on CUCM data, via third party source (sql server), and connect this third party in CUIC. This is possible as per community discussions but I am unable to materialize this Data import.Please advise how can I fetch cu...

CuicReportingEngineer · 04-07-2023

I have read community threads and came to know that via third party server (e.g. sqlserver) we can make custom reports on cuic. My confusion is how to import cucm data into third party db. This is possible, but I am confused where to start with, Plea...

CuicReportingEngineer · 04-04-2023

You nailed it. Its wonderful knowledge that we can easily query the CUIC datasource itself which maintains the state of all the reports, definitions and filter which is built over the uccx/ucce datasource.Thanks

CuicReportingEngineer · 04-03-2023

By reading the cisco documentation of db schema, you can generate your own wallboard. Real time or historical data are logged in separate tables, this makes it really easy to query the database and configure the query in form of a wallboard. you may...

CuicReportingEngineer · 04-02-2023

try customizing your wallboard queries for uccx and ucce using following blogs derived from cisco documentation: Wallboard and custom reports queries

CuicReportingEngineer · 03-27-2023

hey, its quite old thread, just posting for future references.:unique abandoned might have null in actual. You can verify the anis manually by making simple select * on RCD and TCD and comparing the abandonded ANI lists.

Member Since	‎03-27-2023 10:17 AM
Date Last Visited	‎04-26-2023 12:02 AM
Posts	8

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CUCM to CUIC Custom Reporting

Re: CUIC Reporting for CUCM

Re: CUIC - Default Filter

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Re: UCCX Wallboard not displaying Agent statistics correctly

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