About ja.kriventsev

ja.kriventsev · 11-29-2023

CVP Application 12.6.2. to differentiate between hang up and connection to agent events. Hi Community !I have a cvp application for a queue. a caller stays online and hears the music in this application. If the caller ends the call without connectin...

ja.kriventsev · 12-17-2018

ja.kriventsev · 07-06-2025

Hi Arunabh Bhattacharjee!This page (https://momentum.design/icons) is empty or doesn't exist any more.Could you please provide another one. I tried to use these icons https://momentum-design.github.io/momentum-design/en/tokens/icons/ but webex cc des...

ja.kriventsev · 04-29-2025

Hi Laszio! did you find a solution for that case with Failed to get the Response from analyzer For orgId....? thanks for the feedback.

ja.kriventsev · 12-14-2023

Hi Janine! Thanks a lot for the investigation. I'll check the logs and make some test in old 11.5 env. Perhaps we were mistaken when we thought that the application reacted correctly to the client's leg break in 11.5. Although the call center did no...

ja.kriventsev · 09-08-2017

Dear Janine!Nice to know it!As I am understand You right:Using RecICMLabel assumes that ICM script will be running. CVP uses the DNIS value from calldata to run ICM script (for RecICMLabel),so to prevent a loop, I need to change DNIS value before ene...

Member Since	‎12-19-2016 08:33 AM
Date Last Visited	‎07-06-2025 05:26 AM
Posts	7

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CVP 12.6.2 differentiate between hangup and disconnect events

CVP 11.6 Counter Element. Strange behavior (deleted)

Re: Icons for WxCC Desktop Widgets

Re: Webex CC - Create Task

Re: CVP 12.6.2 differentiate between hangup and disconnect events

Re: Get / Send ICM data in a CVP Script