I am trying to determine if a translation pattern is still needed.  Is there a report that can be run?  Call Manager Release 6.1.  Thank you.       

The 7960 phones are supposed to be hearing aid compatible. I have a user with digital hearing aids and he always hears a whistling noise. He has resorted to taping small magnets on the handset ear piece - they always fall off, he has to hold handse...

I have one user who complains that previously saved messages are being marked as new. I associated back to Unity reboot - when Unity did a mailbox resync it marked his old messages as new - ran report in Unity on his mailbox and saw it happen at sam...

Unity 3.1.5 - Unified Messaging Environment - How do you customize the Outlook Inbox from and subject fields? On one server the from field displays "Unity Messaging System" and on other it is "user's display name". One server displays the subject f...

I have users who use calling cards to call back to the office when they are out of town. When using a calling card, if you press # at the end of a phone call, you can go ahead and dial another number without having to start all over again (dial the ...